Faq

If Peters’ drilled your well, you can simply call our office and we can provide you with a copy of your well log report. If your well was drilled by another company you will need to contact that company or the Environmental Health Department of whatever County you live in.

There are three options:

• Deepen your existing well to obtain more water
• Drill a new well to locate a different water source
• Add a storage tank system

Generally speaking, a well producing 1 gallon per minute is considered legal so long as there is a storage system to accompany it. Storage capacity varies from County to County.

Yes, a permit is required for both drilling a new well and deepening an existing well. Permit prices vary County to County, for more information regarding permit prices for your particular County, please give us a call.

An annular seal is a seal that is made around the outside of the well casing at the time the well is drilled to prevent surface water and contamination from entering the well.

Yes, in most Counties since a well is considered an improvement to the property, your taxes will go up.

Typically a well must be 5’ from any and all property lines, 100’ from any leach lines and 100’ from any animal enclosures. However setbacks can vary so please call us for more information.

In most counties in this area, a water agency is not allowed to put a water meter on your well.

Blue/green stains are caused from copper leaching from your house plumbing into the water. This is caused by water where the PH is below 7.0, which means it is acidic and is corroding the copper lines. This can be correct by adding an acid neutralizer treatment system to bring the PH of your water to 7.0.

Brown stains are caused by a high presence of iron in your water and can be corrected by installing an iron removal system.

White staining on glass is caused by a high presence of calcium and magnesium in the water, otherwise known as hard water. A water softener unit can be installed to lower the hardness of your water and eliminate hard water stains. For any water treatment questions or problems, please call our office for more information or bring in a water sample for us to test for you.

If a pump is sized correctly and maintained by the home owner, the average life span of a pump is 10-12 years.

Unlike a heating or air conditioning unit, a pump system does not require yearly service. The most important thing a home owner can to do to take care of their system however, is to make sure that if the system beings to develop strange symptoms (air in lines, inconsistent pressure, high power bill) they call a professional to inspect the system right away instead of letting it go. Small problems can create larger problems if left unattended to.

Yes, if a high power bill is caused by a well pump system it is most likely a leak in the system that is causing the pump to run too often, worn impellers on your pump or a bad check valve.

Most likely not, when a well suddenly stops pumping water it is usually a mechanical failure of some kind…give us a call and we will get you back up and running!

It is a common misconception that the pressure tank should be full of water. This is untrue, in fact in most cases if your pressure tank is completely full of water, the tank is water logged and needs to be replaced. In a standard 86-gallon bladder tank, the actual amount of water held in the tank is 25.3 gallons, the rest of the tank is the air chamber.

The most commonly replaced parts are the pressure switch (a small square box with a plastic lid located at the base of your pressure tank) or the control box (a midsized gray electrical box commonly mounted on the wellhead.) For more information about service related questions, please call our office and ask for the service department.